Pathway Forward

Workplace Dispute Resolution and Mediation

Tailored Solutions, Personalized Services

Localized Support in the Greater Toronto Area

Our Workplace MediatioN Approach

Resolve Conflicts with Confidence

Tailored Approach


Resolve conflicts efficiently
Mutually agreeable solutions
Increased success rate

Business Acumen

Business Acumen
Local Knowledge

Legally sound resolutions
Culturally sensitive approach
Confidence in the outcome

Empowering Your
Internal Teams

Reduced future conflicts
Increased productivity
Long-term cost savings

Dynamic Mediation

Expertise in Complex Disputes

Navigate difficult situations
Proprietary mediation process
Peace of mind

Our Clients

Success Stories

Four Steps to Success

We Will Help You, Every Step Of The Way


Initial Consultation

You will meet with a mediator to discuss your specific situation, understand the options, and determine if workplace mediation is suitable for your needs.


Joint or Individual Sessions

Both parties and the mediator come together in a facilitated discussion to share perspectives and identify the core issues of the conflict.

The mediator may meet with each party individually to gain deeper understanding and explore solutions confidentially.



Co-Creating Solutions

The mediator works with both parties to identify potential solutions that address their underlying needs and interests.

A pathway forward will be co-created by all involved.



Ensuring Sustainability

Reaching an agreement is not the final stop in our Dynamic Mediation process; it’s just a milestone, albeit a very crucial one. Testing it against the reality of life is the next vital milestone that we need to navigate carefully, meticulously, and methodically to ensure the solution is sustainable and viable in long-run.

Frequently Asked Questions (FAQs)

What is mediation?

Mediation is a voluntary, confidential process where a neutral third party (the mediator) assists you and the other party in reaching a mutually agreeable solution to your conflict.

What types of conflicts can be mediated?

Mediation can be used to address a wide range of disputes, including:

  • Business disagreements (e.g., contract disputes, breach of agreements)
  • Workplace conflicts (e.g., employee-employer issues, harassment claims)
  • Family disputes (e.g., custody arrangements, inheritance disagreements)
  • Neighbouring conflicts (e.g., property boundary issues, noise complaints)
How much does mediation cost?

Hourly fees range from $200 to $600 per hour depending on the complexity of the case and the number of people involved. Our mediation fees are competitive and depend on the complexity of the case and the number of sessions required. We offer free consultations to discuss your specific situation and provide you with a personalized cost estimate.

How does your presence in the GTA benefit my business in terms of mediation services?

Our presence in the GTA directly benefits your business by providing immediate access to expert mediation services tailored to the local business climate and legal standards. Being based in Toronto allows us

  • to offer faster response times,
  • in-person consultations, and
  • a deeper understanding of the regional challenges your business may face.

We’re well-versed in the specific legal frameworks and industry dynamics of the GTA, enabling us to offer nuanced solutions that align with local regulations and cultural considerations.

This proximity and regional expertise ensure that our mediation services are not just effective but also highly relevant and personalized to meet the unique needs of your business, fostering resolution and growth in GTA’s competitive environment, from Oshawa to Burlington, from Peel to Markham, and from York to Mississauga.

How long does workplace mediation typically take?

The duration of mediation varies depending on the nature of the conflict and the willingness of all parties to participate actively. Most mediations can be resolved in 1-3 sessions, each lasting 2-3 hours.

What happens if we don't reach an agreement in mediation?

If an agreement is not reached during mediation, you and the other party are still free to pursue other options, such as litigation or arbitration. However, mediation can still be beneficial, as it can help clarify the issues, narrow down the differences, and potentially improve communication for future interactions.

Is mediation confidential?

Yes, all discussions and information shared during mediation are strictly confidential. This means the mediator cannot disclose this information to anyone without your written consent, except in rare circumstances required by law.

What are the benefits of mediation compared to other conflict resolution methods?

Mediation offers several advantages, including:

  • Cost-effective: Mediation is generally much faster and less expensive than litigation.
  • Confidentiality: Discussions are kept private, unlike court proceedings which are public.
  • Preserved Relationships: Mediation focuses on finding solutions, potentially avoiding damage to personal or professional relationships.
  • Customized Solutions: Both parties can work together to create solutions that meet their specific needs and interests.
How do I know if mediation is right for me?

Mediation is a suitable option for many situations, but it’s not always the best solution for every conflict. During your free consultation, we can discuss your specific case and help you determine if mediation is the right choice for you.

What happens during a mediation session?

A structured process (Dynamic Mediation process) is followed to help parties in a dispute come to a mutually agreeable solution. The process is facilitated by a neutral third party, the mediator, who helps those involved understand each other’s perspectives and find common ground. Here’s a general outline of what happens during a typical workplace mediation session:

  1. Introduction and Setting the Ground Rules: The mediator explains the purpose of the mediation process and establishes ground rules to ensure a respectful and productive environment. Confidentiality is emphasized to encourage open communication.
  2. Opening Statements: Each party is given the opportunity to share their view of the dispute without interruption. This helps everyone understand the issues from each perspective and sets the stage for discussions.
  3. Exploration and Negotiation: The mediator helps parties explore the issues in depth. Using the Dynamic Mediation process, instead of focusing on the problem, the mediator facilitates the discussions, encouraging the parties to communicate directly and frankly, offering ideas, and exploring possible solutions. The mediator may also hold private sessions with each party (called caucuses) to explore options, clarify issues, or negotiate more freely.
  4. Generating Options: Parties brainstorm potential solutions to the identified issues. The mediator helps expand the range of possible solutions by encouraging creative thinking, helping evaluate options, stress-testing solutions, and negotiating terms that address each party’s needs and interests.
  5. Reaching Agreement: Once the parties have negotiated a solution they can agree on, the mediator assists in drafting an agreement outlining the resolution’s details. This agreement may cover actions each party agrees to take, timelines, and how the agreement will be monitored.
  6. Closure: The session concludes with a review of the agreement, ensuring that all parties understand and accept it. The mediator explains the next steps, including how the agreement will be implemented and what happens if further disputes arise.
Do I need a lawyer to participate in mediation?

While legal counsel is not mandatory for mediation, you are welcome to consult with an attorney to discuss your options and receive legal advice specific to your situation.

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